The previous article explored the threat system administrators pose; now let’s look at another internal threat:
No discussion of system integrity and security would be complete without Tom.
Without the applications, tools, and utilities that Tom writes, computers would be nothing but expensive space heaters. Software, especially applications software, is the reason computers exist.
Tom is a risk because of the mistakes that he might make – mistakes that can crash an application or even an entire system, mistakes that can corrupt or lose data, and logic errors that can produce erroneous results.
Today, most large applications are actually groups of specialized applications working together. The classic example is three tier applications which include a database tier, a business logic tier, and a presentation tier. Each tier is commonly run on a different machine. The presentation and business logic tiers are commonly replicated for performance, and the database tier is often configured with fail-over for high availability. Thus, you add complex communications between these application components as well as the challenge of developing and upgrading each component. It isn’t surprising that problems can arise! Building and maintaining these applications is much more challenging than a single application on a single system.
Tom is also a risk because of the things he can do deliberately – add money to his bank account, upload credit card data to a foreign system, steal passwords and user identity, and a wide range of other “interesting” things.
If Tom works for you, look for integrity as well as technical skills.
Be aware that behind every software package is a programmer or a team of programmers. They are like fire – they can do great good or great damage. And, like fire, it is easy to overlook them until something bad happens.